All Support Page

This is WatchTime’s All Access Support Page. Please see the 5 most popular reader questions and our support answers below. If your question has not been answered here please contact our customer service directly at custsvc_watch@fulcoinc.com - or phone at 1-888-289-0038 or 973-627-5162

On this support page will find answers to the following All Access questions:

How do I access WatchTime on my iPad and iPhone?
Where do I find my subscription number?
How do I access the digital issues on watchtime.com?
How do I manage my WatchTime subscription?
My question has not been answered here. How can I reach you?

1. How do I access WatchTime on my iPad and iPhone?

To activate issues on your first iPad or iPhone:
1. open the app
2. click ‘buy’ on the issue you want to read  (you do not have to pay, ‘buy’ simply activates your issue)
3. enter your subscription number in the ‘subscription number’ box
4. your issues are now unlocked
5. now, please click on the ‘i’ button in your app and save the number shown in the App ID box

To activate issues on additional  iPads or iPhones (maximum of 10 devices allowed):
1. open the app
2. click on the ‘i’ button
3. click on ‘App ID’
4. click on ‘Activate another App ID on this device’
5. enter the App ID from your first iPad or iPhone

Read our iPad/iPhone manual to learn more about using our app

2. Where do I find my subscription number?

It’s the number starting with 00 (zero zero) on the label which is printed to your WatchTime issue’s cover. You can also  find the subscription number on your invoice at the top of the invoice letter. If you don’t have either a letter or the current issue’s label at home please call or customer service at 1-888-289-0038 or 973-627-5162 or send an e-mail: custsvc_watch@fulcoinc.com.

3. How do I access the digital issues on watchtime.com?

Enter your subscription number (and your ZIP code if you live in the USA) in the login box on our archive page.

4. How do I manage my WatchTime subscription?

Use one of the following links to manage your existing subscription:

Make a Payment
Renew Now
Update Your Address
View Your Account

5. My question has not been answered here. How can I reach you?

WatchTime Subscription Service
P.O. Box 3000
Denville, NJ 07834-3000
Phone: 1-888-289-0038 or 973-627-5162
email: custsvc_watch@fulcoinc.com